Dr Israa Al-Shakarchi

Written by a patient at Kingston Hospital

I met with Israa Al-Shakarchi yesterday after being referred to see a Rheumatologist, having suffered from what was suggested as being "tennis" elbow for 3-4 months After seeing several others regarding this complaint, Dr Al-shakarchi, made a decisive diagnosis to confirm the relevant treatment to relieve my pain. She has a lovely character, warm and friendly " people`s person" attitude and showed real concern, at no time, made me feel as being rushed out the door.

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Written by a patient at Kingston Hospital

My appointment had been changed 3 times and on my last appointment, with Patient Reception being closed, I was told to sit in the appropriate place not having been able to check in at all. By the time I got to see a Doctor is was after 6pm on a Friday. Doctor Al-Shakarchi stayed to see me despite not having any notes or information on me other than knowing I had been put off enough. She was amazingly caring, very authoritative and wanted to help as much as possible. I was astounded that whilst having no hospital information, she did as much as anyone possibly could to help and I was absolutely delighted with her response after having been put in a difficult situation. Many many thanks Doctor Al-Shakarchi! (Mrs) Sue Earey

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Written by a patient at Kingston Hospital

It was a genuine pleasure to see Dr Al-Shakarchi. She has a rare ability to be able to put people at ease whilst still being thoroughly professional. I feel extremely confident that she is exploring every avenue in regards to finding a correct diagnosis for the complex symptoms I am exhibiting. As a young man of 43 this was very reassuring. Thank you Dr Al-Sharkarchi.

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Written by a patient at Kingston Hospital

Since being diagnosed with limited scleroderma & Raynaud’s over ten years ago, I attend Kingston hospital for bi-annual appointments. Seeing the same person twice is an extreme rarity – therefore, I have seen a great number of doctors. Dr Al-Shakarchi worked her way through my history to create a full outline of any major issues, before asking about any changes, or concerns that I had – putting them in context. In all of these years I have never been given such clear information about any of the conditions that I have. As I seemed unclear about some of the information that was new to me, she explained everything, ironing out some misconceptions, showing me images & guiding me to sources of further information & support. She organised blood, heart & pulmonary function tests & spoke to me about immediate care & longer term options. It was an unhurried appointment, where I felt listened to & valued, all approached with a mixture of interest, concern & where appropriate humour (always good to lighten the atmosphere & put people at their ease). I left so much better informed & able to manage my situation. I now feel more confident & positive about taking back control of my health.

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Written by a patient at Kingston Hospital

This was the second time I have been seen by this doctor who I found to be a refreshing change to the normal. She was open and forward in her approach, she showed genuine concern and care to me and my situation, she was un afraid to change her diagnostics after talking to me. I felt here was a person who would fight for me in getting me what ever was need to restore me back to health. On leaving her surgery I felt elated at what she was suggesting to help resolve my joint issues. May I say a real Diamond among the rough.

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